Frequently asked questions
Do we need to rewrite our existing procurement policy before we can use the platform?
No. The platform's modular architecture is specifically designed to be configured to the buying organisation's own process. You bring your existing policy rules — approval thresholds, evaluation criteria, required stages — and the platform is set up to reflect and enforce them digitally, rather than replacing them with a generic framework.
How does the platform ensure our selection criteria are applied fairly and consistently to every supplier?
Every offer submitted through Procure.az is system-recorded at the point of submission. This means the evaluation criteria defined in your policy are applied uniformly across all submissions, and there is no possibility of criteria being adjusted or applied selectively after offers have been received. The resulting audit trail is available for internal governance review or external scrutiny at any time.
We currently manage procurement through spreadsheets or a standalone purchasing module. How difficult is the transition?
Procure.az is designed to replace manual administration and disconnected tools with automated workflows and a centralised digital archive. The in-house customer care and support team, available 8/5, works directly with buying organisations to configure the platform to their specific requirements and to guide the transition from existing tools, reducing the operational disruption involved.
Which types of organisations in Azerbaijan are already using this approach, and is it suitable for complex procurement environments?
The platform is used by large Azerbaijani enterprises including the SOCAR group, the PASHA group, Kapital Bank, and Azəriqaz. These organisations operate high-volume, multi-category procurement programmes, which demonstrates that the approach is practical and proven in demanding, complex procurement environments.
Does the platform cover the entire procurement process, or does it only handle one part of it — such as tendering?
Procure.az covers the full procurement lifecycle within a single digital system: supplier identification, automated pre-qualification, sourcing event management, offer evaluation, and contract awarding. Because every stage is connected and digital, buying organisations avoid the data gaps and manual handoffs that occur when separate tools are used for different parts of the process.