Reduced marketing and travel expenses typically required to identify and vet new vendors
Supplier relationship management (SRM)
Supplier relationship management (SRM) A clear explanation for businesses in Azerbaijan — and how Procure.az handles it in practice.
The country’s largest companies trust us with their procurement
What is supplier relationship management?
Supplier relationship management (SRM) is the systematic approach of evaluating and managing vendors that provide goods and services to an organization. It focuses on creating a structured process for identifying, qualifying, and monitoring suppliers to ensure they consistently meet quality and delivery standards. By digitizing these interactions, organizations can move away from fragmented communication toward a centralized system that covers the entire procurement lifecycle, from initial supplier identification through to final contract awarding. Procure.az integrates these principles into a digital platform, enabling businesses to automate pre-qualification and sourcing while maintaining a transparent record of all vendor interactions.
Benefits of structured SRM
Uniform application of selection criteria across all offers to eliminate bias
Improved matching of tenders to suppliers based on their specific expertise and capacity
Centralized digital records that provide a complete audit trail of the procurement lifecycle
Streamlined qualification, evaluation, and rating processes for the entire vendor base
Enhanced ability to track and analyze supplier performance over long-term periods
SRM capabilities
Automated pre-qualification
Fully automated processes to vet and qualify suppliers before they enter the bidding phase, ensuring only capable vendors participate.
Performance tracking
Dedicated tools to monitor and track supplier performance over time to ensure consistent quality and reliability.
Modular architecture
A flexible system configured to align precisely with the specific internal processes and workflows of the buying organization.
Systematic recording
Every offer is recorded within the system, ensuring that selection criteria are applied uniformly and transparently.
How the SRM process is managed
- Suppliers are identified and entered into the digital system to create a centralized database.
- Automated pre-qualification processes verify vendor credentials and compliance.
- Suppliers are matched to specific tenders based on their documented capacity and expertise.
- Offers are submitted and recorded systemically to ensure a uniform evaluation process.
- Vendor performance is rated and tracked over the duration of the relationship to inform future sourcing.
Frequently asked questions
Who uses this approach in Azerbaijan?
The platform is utilized by several large Azerbaijani enterprises, including the SOCAR group, the PASHA group, Kapital Bank, and Azəriqaz.
How is the system customized for different businesses?
The platform employs a modular architecture, which allows it to be configured to match the buying organization's own internal processes.
What support is available for managing the system?
Users have access to 8/5 in-house customer care and support to assist with platform management.
How does the system ensure fairness in vendor selection?
Because every offer is system-recorded, selection criteria are applied uniformly to all bidders, reducing subjectivity.
Can the system help in finding new vendors more efficiently?
Yes, by digitizing the sourcing process, it reduces the marketing spend and travel otherwise needed to find and vet new vendors.
Related pages
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- 122 Tebriz St. Baku, Azerbaijan AZ1111
- +994 77 220 23 26
- sales@procure.az