Common questions from procurement teams and suppliers
We already have an ERP purchasing module. Why would we need a separate platform?
An ERP purchasing module typically handles purchase orders and financial flows well, but it is rarely designed for competitive sourcing events. Procure.az covers the pre-award lifecycle — supplier identification, pre-qualification, online bidding and digital evaluation — in a way that most ERP modules do not. The two can operate alongside each other, with Procure.az handling the sourcing process and your ERP taking over at the point of award.
How does the platform protect the integrity of our evaluation process?
Every offer, submission and evaluation step is system-recorded automatically, and selection criteria are applied uniformly across all bids. Because no scoring happens outside the platform, there is no opportunity for criteria to be applied differently from one bid to the next. The full history of each procurement event is retained in the platform, giving compliance and internal audit teams a reliable, tamper-evident record without any manual documentation effort.
Can the platform handle different types and sizes of procurement events, or is it designed only for large tenders?
Procure.az is built as a single hub for procurements of any type or volume. Whether you are running a small request for quotation or a complex multi-stage tender with extensive pre-qualification requirements, the same platform manages the entire process from start to finish.
As a supplier, what do I need to participate in a tender on Procure.az?
Suppliers submit their responses entirely online through the platform. There is no requirement to print documents, arrange courier deliveries or send email attachments. Everything needed to respond to a tender is provided through the platform, and all submissions are recorded by the system the moment they are received, giving suppliers confidence that their offer has been logged with a full timestamp.
What support is available after go-live, and who provides it?
Procure.az provides in-house customer care and support on an 8/5 basis. Support is delivered directly by the Smart Solutions Group team, not outsourced to a third party, ensuring that the people assisting your team have direct knowledge of the platform and its configuration.
Which organisations are already using Procure.az?
Procure.az is used by large Azerbaijani enterprises including the SOCAR group, the PASHA group, Kapital Bank and Azəriqaz — organisations with significant procurement volumes and governance requirements comparable to those of most large buying organisations in the region. Their adoption reflects the platform's ability to meet demanding compliance and operational standards at scale.